Q: Do I need to provide cleaning supplies?

A: No! We bring all professional-grade supplies and equipment. If you prefer specific eco-friendly products, just let us know.

Q: Are you insured?

A: Absolutely. We’re fully licensed and insured and for your complete protection and peace of mind.

Q: What if I’m not satisfied with the cleaning?

A: We offer a 100% satisfaction guarantee. If you’re not happy with any area, contact us within 48 hours and we’ll return to re-clean that area at no additional cost. Your complete satisfaction is our priority.

Q: What payment methods do you accept?

A: We accept cash, checks, and Venmo for your convenience. Payment is due before or upon completion of service.

Q: How far in advance do I need to book?

A: We recommend booking 2-4 days in advance, but we often accommodate next day requests based on availability.

Q: Do you offer recurring cleaning services?

A: Yes! We offer nightly, weekly, bi-weekly, and monthly recurring services at special rates.

Q: May someone be present during cleaning?

A: Yes – whatever you prefer. Many clients provide a key or code for convenient access if they decide not to be present.

Q: What areas do you serve?

A: We cover the greater Philadelphia and surrounding areas. Contact us to confirm we serve your specific location.

Q: How do you ensure quality and consistency?

A: Our team follows detailed checklists, receives ongoing training, and we conduct quality inspections to maintain our 5-star standards.