Licensed and Insured
We’re excited to help keep your space clean and healthy. This section outlines the services we offer through our platform and how we agree on the specifics of your cleaning job. By booking with us, you agree to these terms.
Q: Do I need to provide cleaning supplies?
A: No! We bring all professional-grade supplies and equipment. If you prefer specific eco-friendly products, just let us know.
Q: Are you insured and bonded?
A: Absolutely. We’re fully insured and bonded for your complete protection and peace of mind.
Q: What if I’m not satisfied with the cleaning?
A: We offer a 100% satisfaction guarantee. If you’re not happy with any area, contact us within 48 hours and we’ll return to re-clean that area at no additional cost. Your complete satisfaction is our priority.
Q: What payment methods do you accept?
A: We accept cash, checks, and Venmo for your convenience. Payment is due before or upon completion of service.
Q: How far in advance do I need to book?
A: We recommend booking 2-4 days in advance, but we often accommodate next day requests based on availability.
Q: Do you offer recurring cleaning services?
A: Yes! We offer nightly, weekly, bi-weekly, and monthly recurring services at special rates.
Q: May someone be present during cleaning?
A: Yes – whatever you prefer. Many clients provide a key or code for convenient access if they decide not to be present.
Q: What areas do you serve?
A: We cover the greater Philadelphia and surrounding areas. Contact us to confirm we serve your specific location.
Q: How do you ensure quality and consistency?
A: Our team follows detailed checklists, receives ongoing training, and we conduct quality inspections to maintain our 5-star standards.
Drop of a Dime Cleaning Services, LLC 